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Service practice

Accounts Receivable & Collections

A receivables function that behaves like a revenue team rather than a filing cabinet.

Cash collected beats revenue booked. Globex runs the receivables cycle as an operating rhythm: accurate invoices issued on the day work completes, a structured follow up cadence that escalates on schedule, and cash applied the same day it lands.

We track days sales outstanding, ageing bucket movement and promise to pay compliance weekly, so collection becomes a managed number rather than a quarterly scare.

Scope

What this practice actually covers.

Invoice generation

Billing prepared from contracts, timesheets or milestones and issued the day work completes.

Structured follow up

A tiered reminder cadence by customer segment, escalating from courtesy to formal on a fixed clock.

Cash application

Receipts matched to invoices same day, including short pays, deductions and unapplied cash clean-up.

Dispute tracking

Every disputed line logged with an owner, an age and a resolution path, not parked in a shared mailbox.

Credit review

New customer credit checks and periodic limit reviews with a documented recommendation.

Collections analytics

Weekly ageing movement, collector effectiveness and promise-kept rates reported on one board.

Onboarding

How this engagement gets off the ground.

01

Discovery and scoping

A working session rather than a sales call. We map your current workflow, volumes, software, review standards and the specific bottleneck you want gone.

02

Role design and costing

You receive a written role scorecard, team structure, shift plan and a transparent monthly cost with nothing hidden below the line.

03

Sourcing and your interviews

We screen for technical skill, communication and culture, then present a shortlist per role. You interview. You decide. Nobody is placed without your approval.

04

Secure onboarding

Access provisioning under your IT policy, confidentiality agreements, security training, software certification and a documented calibration batch before any live file is touched.

05

Go live and parallel run

The first period runs in parallel with your existing process. Output is compared, gaps are closed, and handover completes only when your reviewer signs off.

06

Manage, review and scale

A named practice manager, a monthly service review against agreed service levels, quarterly capacity planning and a backfill commitment written into the contract.

Questions

About receivables, specifically.

Anything not covered here gets a direct answer within one business day, from the practice lead rather than a sales desk.

Yes, under your brand and your tone guidelines, by email and phone, with every interaction logged. Many clients prefer we handle the first two escalation tiers and keep the third internal.
That depends on your current invoicing speed and follow up discipline, which we measure during scoping. We set the target with you from your own baseline rather than quoting an industry figure.
Next step

Ready to build your offshore finance team?

Tell us what your firm is struggling with. We will map the roles, show you the cost model and give you a shortlist to interview. No retainer, no obligation.

Book a Consultation See Engagement Models
No retainer. Response within one business day.
Confidentiality agreement signed before any data is shared.